Problem - new widgets only show after page reload

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3 years 8 months ago #4050 by chernicharo
chernicharo created the topic: Problem - new widgets only show after page reload
Hello,

Some times them i try make a new widget, it only show on the page after a reload.
i am only using the default widget.

joomla : 3.6.1
php: 5.5

thanks.

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3 years 8 months ago #4051 by jmbouille
jmbouille replied the topic: Problem - new widgets only show after page reload
Hello, thank you for the information.
Can you give some more explanations.
You are in frontend, right?
Can you tell me wich template you are using?

If the widgets are not visible, there must be a javascript error. If you get the problem, in you browser (chrome, IE,...) just type on the F12 key, then display the "console" tab. If you see red error messages, can you make an image copy of the screen, or copy the error message and send it to us.
That will help us a lot.

We have worked a lot to fix many small issues in frontend and backend.
I am going to publish a new release tonight, that will fix many small issues, especially in the Joomla backend.
Just update your NextGenEditor release and tell us if you still have the problem.
Thank you.
The following user(s) said Thank You: chernicharo

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3 years 8 months ago #4052 by chernicharo
chernicharo replied the topic: Problem - new widgets only show after page reload
its a custom template that i have been create for a a client.

i.imgur.com/qIm23gV.png

i hope that helps

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3 years 8 months ago #4053 by jmbouille
jmbouille replied the topic: Problem - new widgets only show after page reload
With the error 500 that I see, there is a problem in the process while saving the widget, maybe history or cache. It don't think it is due to the template.
I have published a new release 2.2.1 of NextGenEditor. Tell me if you still have the problem.

Il you still have the problem, there should be more informations displayed in the console tab of your browser with this new release.

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